Advanced Lock & Security LLC Frequently Asked Questions

Advanced Lock & Security LLC FAQ

Have a locksmith and security system-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What locksmith services do you offer? 

    We provide commercial, industrial, and municipal locksmith and security system services, including master key systems, keyless and card access, commercial doors, school security solutions, and safe services.

  • Do you work with businesses and public facilities?

    Yes. We work with a wide range of commercial, industrial, and municipal customers, including manufacturing facilities, distribution centers, retail establishments, school systems, and government-related properties.

  • Can you install or service keyless entry systems?

    Yes. We offer electronic locks, mechanical pushbutton locks, and card access control systems designed to help manage access and track entry activity.

  • Do you offer card access control systems?

    Yes. Card access systems can help identify who entered a facility, when they entered, and what access times are allowed for each cardholder, and they can also support temporary visitor credentials and audit trails.

  • Do you provide master key systems?

    Yes. We provide sales, installation, and repair for master key systems that allow controlled access to individual rooms or areas while maintaining master-level access for authorized personnel.

  • Can you repair or replace commercial doors and door hardware?

    Yes. We service commercial doors and hardware, including door alignment issues, closers, panic bars, exit devices, storefront hardware, rekeying, lock replacement, and related door security upgrades.

  • What kinds of commercial door problems can you help with?

    We can help with doors that do not latch properly, closers that slam or leak, panic bars that stick, locks that do not secure the door, threshold drag, damaged seals, and strike alignment issues.

  • Do you service safes?

    Yes. We provide safe opening, servicing, repairs, and troubleshooting for mechanical and electronic safes from all makes, models, and brands.

  • What security products do you offer?

    We offer products such as keyless and cardless access control systems, fire exit hardware, fire-rated hardware, UL-rated products, ADA-compliant hardware, entry locks, lever locks, padlocks, commercial doors, door closers, and safes.

  • Do you provide school security solutions?

    Yes. We offer school security solutions that can include commercial doors, barrier doors, steel doors, fire-rated doors, fire-rated exit devices, keyless access control systems, card access systems, and PDQ security hardware.

  • Are you licensed or registered in Connecticut?

    Yes, Connecticut Locksmith Registration #36, Connecticut law requires anyone installing or servicing locks to have a Connecticut State Locksmith Registration Number.

  • What areas do you serve?

    Advanced Lock & Security LLC serves Windham County, CT, Norwich, CT, and the surrounding areas.

  • Do you offer same-day or emergency service?

    The contact page states that if you have an urgent need, you can call for same-day emergency services.

  • How do I schedule service?

    You can call 860-234-5027 or send an email to kevin.advancedlock@gmail.com. 

  • What are your business hours?

    Our business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.